Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category than originally posted because of the remapping.
The platform stated the revised method more closely matches other platforms.
They have suggested members to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Changes
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods after backlash from users.